We aim to support a diverse, equitable, and inclusive workforce, marketplace, and society.

Promote Diversity, Equity, & Inclusion Goals

  • Maintain 100% pay equity across genders globally and across races and ethnicities in the US
  • Double annual spend with underrepresented-owned suppliers in the US from a 2019 baseline to $750 million by the end of 2024, including increasing spend with Black-owned suppliers to at least $100 million annually
  • Provide access to capital and financial education to at least 250,000 underrepresented-owned small-and-medium-sized businesses in the US from late 2020 through 2024
  • Develop more inclusive marketing initiatives, as well as design and build product experiences and programs that better meet the needs of underrepresented consumer and business customers
  • Provide $50 million in grants from late 2020 through 2024 to nonprofits focused on addressing inequality and promoting social justice, including those led by members of underrepresented groups

 

2022-2023 Progress and Highlights

  • Maintained 100% pay equity across genders globally and across races and ethnicities in the US for the third consecutive year
  • Spent $758 million in 2022 with underrepresented-owned suppliers in the US, including $60 million with Black-owned suppliers
  • Supported over 400,000 underrepresented-owned small- and medium-sized businesses in the US from October 2020 through December 2022, exceeding our initial goal of providing access to capital and financial education to at least 250,000 businesses by 2024
  • Launched Digital Accessibility Policy for American Express National Bank in 2022
  • Provided $30.5 million in grants to nonprofits focused on addressing inequality and promoting social justice from October 2020 through December 2022
Environmental, Social, and Governance (ESG) Strategy in our 2022-2023 ESG Report
Environmental, Social, and Governance (ESG) Strategy in our 2022-2023 ESG Report

Learn more about our progress on our Environmental, Social, and Governance (ESG) Strategy in our 2022-2023 ESG Report.